Deleted
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Post by Deleted on Jun 22, 2017 4:06:09 GMT
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val2525
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Post by val2525 on Jun 22, 2017 5:52:20 GMT
This is old news, been this way since 2013. Personally, I don't think eBay is doing this as much as before. Or that it's deliberate, but more a function of Cassini now. Besides, only so many listings can show up on the first couple of pages anyway (the prime spots).
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Post by chapeaunoir on Jun 22, 2017 6:07:09 GMT
They also deep-6 a lot of low performing/GTC stuff. I'd say a large proportion of the clothing on the site will never sell and finally just drops out of sight.
My concern is more the selective stupidity of what *does* show and how - see the Rebecca Minkov thread, and @dantes experience with search in eBay motors which sounds completely screwed up and unhelpful. In both cases there is not a sea of items to have to sort through, the search is simply badly written.
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Deleted
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Post by Deleted on Jun 22, 2017 14:50:33 GMT
This:
I don't think eBay is doing this as much as before. Or that it's deliberate, but more a function of Cassini now. Besides, only so many listings can show up on the first couple of pages anyway (the prime spots).
And this:
In both cases there is not a sea of items to have to sort through, the search is simply badly written.
I'm sorry for being redundant. Things are hidden in search. I couldn't even find emergency vehicles when I went to list mine. I was looking to compare / ideas. I was wondering where everyone was listing this items. I literally ended one of my listings in a category and put it into another because it was not populating at all. It sat for 24 hours ( I think).
Then when I relisted, it didn't come up in all the sorts. Highest to lowest it disappeared, but reappeared in newly listed. I'm trying to remember. I guess I could check the original thread for specifics.
I burned up one of my free vehicle listings. Now I only have one more left for the year. I guess I could use my other ID because we have some stuff we just want to get rid of.
This was an item easily noticeable, just like other similar items. I couldn't find ANYTHING similar to it. I wish I would have changed the sort feature while I was researching. I hear the guys complaining all the time that they can't find anything on ebay. It's probably the reason ebay motors revenue has dropped by the billions.
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Post by zoesam on Jun 22, 2017 22:52:49 GMT
They also deep-6 a lot of low performing/GTC stuff. I'd say a large proportion of the clothing on the site will never sell and finally just drops out of sight. My concern is more the selective stupidity of what *does* show and how - see the Rebecca Minkov thread, and @dantes experience with search in eBay motors which sounds completely screwed up and unhelpful. In both cases there is not a sea of items to have to sort through, the search is simply badly written. I've never personally had a hidden or dropped listings, though they've supposedly been doing it for years. Like Chap said, I'm far more worried abt search anomalies like automatically selecting a category for buyers (Rebecca Minkoff) & changing my Winter Silks (a brand name listing) to search only in fabric thinking I wanted winter silks (is that even a thing?), so that it appears there weren't any of the brand on the site, when there were several hundred, etc. ETA: We notice stuff like that & look when our results aren't what is expected, so if there is an anomaly, but buyers are not gonna do that. They aren't even going to notice. I wish they would dump Cassini (however much of it is truly implemented), yesterday. It has been a real disaster for Ebay!
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Post by staytuned on Jun 26, 2017 13:14:59 GMT
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Post by zoesam on Jun 26, 2017 17:04:27 GMT
Stay, this article is about hiding descriptions...which I have a huge problem with. OP's post was about hiding listings, which is old, old news & doesn't really bother me. You may want to start a different thread.
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Post by chapeaunoir on Jun 26, 2017 18:40:02 GMT
I've checked some listings and see the description where it should be. One person reports that it's happening to them in Chrome and no other browser. I wonder if it has to do with the active content removal.
One thing, though: I can't back-button out of listings now.
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Post by jandsknight on Jun 26, 2017 19:24:41 GMT
I have had the description hidden in both Chrome & Mozilla, but not in Opera.
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Post by SA on Jun 26, 2017 19:41:32 GMT
I was wondering if the hiding descriptions thing is an active content thing also.
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Post by staytuned on Jun 26, 2017 19:53:07 GMT
Oops, that's what I get for replying before coffee kicked in. I use Firefox. As for hiding listings, I have a hard time understanding why ebay would deliberately deprive sellers (and itself) of potential revenue. Just because they added the possibility to the user agreement doesn't make it any less unethical.
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Post by zoesam on Jun 26, 2017 20:01:11 GMT
I'm using Chrome & I'm seeing descriptions just fine. However, I've seen it before, where they didn't show them, so I certainly believe that some are not seeing them. My back button is working fine too.
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Deleted
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Post by Deleted on Jun 26, 2017 20:22:29 GMT
Oops, that's what I get for replying before coffee kicked in. I use Firefox. As for hiding listings, I have a hard time understanding why ebay would deliberately deprive sellers (and itself) of potential revenue. Just because they added the possibility to the user agreement doesn't make it any less unethical. I don't believe anyone knows 100% why some listings don't show up and whether ebay is deliberately hiding them. We do know that it's happening enough, without it being user error, to warrant concern. Whether someone is listing a 20 dollar item or a 5k one, the seller wants the item seen. Or else why bother listing it? LOL We're not privy to what's happening with Cassini, the techies, or upper ebay management. I wonder whether they even know how this Cassini works, and I feel like their best techs are battling it. All the blogs, all the posters, all the boards, everything written.... none of us know for sure what's happening. We just know it's happening. One would think ebay would want buyers to have access to everything. And we do know it's not just happening to highly saturated categories - it's also happening in categories that are not flooded. I think even those in charge understand that you can't sell something (and collect fvf) if it can't be found. My guess is that ebay doesn't want this happening. They just don't know what to do about it. It seems like some new life is getting breathed into ebay with some of the new ads. Hopefully they will start to reconsider their search engine.
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Post by RetroMonde on Jun 26, 2017 20:26:30 GMT
I'm using Safari and the new page with description "hidden" was what I saw. The page showed the picture, purchase details etc but only featured an oddly garbled highlight of the description and said for more details to click here (red tab).
Okay, I'm looking at a newly listed listing right now using my usual Safari. The top of the page with pix etc looks normal, like it has always looked at least (for me). Scroll down to the middle of the page where is shows "people who viewed this also also viewed this" with one other item. Scroll down to the bottom of the page to where the description usually is found. I see a large box with 2 tabs. The default view shows the description, which is 2 sentences and has a button to "see full item description". What I'm viewing is a bad example because their lousy description WAS only 2 sentences, one a disclaimer. But the listing I viewed this AM didn't make sense when you read it... like a bot picked random bits and ran them together. The other tab has shipping and payment info. Now WHY would you have an entire spacious box with 2 sentences and need a button to direct a buyer to click yet again? This REALLY doesn't make any sense. Are they running out of space for words? Sigh... good grief eBay!!
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Post by chapeaunoir on Jun 26, 2017 22:10:14 GMT
I checked mine and several other seller listings with Firefox, Edge, IE and Safari, and the descriptions are coming up on all of them.
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Post by zoesam on Jun 27, 2017 0:45:23 GMT
I'm using Safari and the new page with description "hidden" was what I saw. The page showed the picture, purchase details etc but only featured an oddly garbled highlight of the description and said for more details to click here (red tab). Okay, I'm looking at a newly listed listing right now using my usual Safari. The top of the page with pix etc looks normal, like it has always looked at least (for me). Scroll down to the middle of the page where is shows "people who viewed this also also viewed this" with one other item. Scroll down to the bottom of the page to where the description usually is found. I see a large box with 2 tabs. The default view shows the description, which is 2 sentences and has a button to "see full item description". What I'm viewing is a bad example because their lousy description WAS only 2 sentences, one a disclaimer. But the listing I viewed this AM didn't make sense when you read it... like a bot picked random bits and ran them together. The other tab has shipping and payment info. Now WHY would you have an entire spacious box with 2 sentences and need a button to direct a buyer to click yet again? This REALLY doesn't make any sense. Are they running out of space for words? Sigh... good grief eBay!! That's how it was last time they tried this a few years ago. They picked up certain pieces of the description & some KW's & ran them all together so it didn't make any sense. But I'm seeing them fine here. I've seen it before though, when they tried it last time & I hated it!
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Post by chapeaunoir on Jun 27, 2017 1:29:38 GMT
Maybe we should use words of one syllable or less. I'm sure eBay admin thinks they can fit more in that way.
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Post by RetroMonde on Jun 27, 2017 6:02:42 GMT
I just looked at an active listing of mine. The description I wrote is 4 multi-sentence paragraphs in various lengths. The description snippet that eBay shows me is the 3rd paragraph, bypassing some important info. I don't like to always be negative about eBay and the changes... I know stuff has to change. But I sure don't understand any reason for this change.
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Post by Tabby on Jun 27, 2017 17:14:08 GMT
I've checked some listings and see the description where it should be. One person reports that it's happening to them in Chrome and no other browser. Thank you for posting that, about the different browsers! As much as I prefer Chrome, I've switched to Firefox for using eBay, and the descriptions are back where they belong.
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kritter
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Post by kritter on Jun 27, 2017 17:24:36 GMT
I use Firefox and don't see any change in the way that the listings have always been shown.
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Post by sunsetpainter on Jun 27, 2017 18:39:40 GMT
I use Firefox and don't see any change in the way that the listings have always been shown. Me either. I tried in IE and they looked normal too.
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Post by chapeaunoir on Jun 27, 2017 22:26:11 GMT
Chrome reads Java, HTML5 and Flash (which it's disabling) differently than most browsers. If this is an active content issue and not handled by eBay well, perhaps Chrome isn't reading it.
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