Post by jesmelric on Jun 9, 2017 14:33:26 GMT
I recently sold an Alice+Olivia dress on Tradesy (one of the few things I have left over there after the price increase) and I received a quick survey after. Basically would I recommend Tradesy to a friend and why or why not. I replied that I would not because the recent price increase was pretty outrageous and much higher than other selling venues and not worth it. I received a response from customer service:
Hi Cathy,
Thanks for taking the time to give your feedback. We do appreciate you selling with Tradesy, and we can of course understand it’s never fun to pay more, but we’re confident that this adjustment will best serve you in the long run. We’re committed to ensuring that this increase pays for itself with a better selling experience and more sales for you.
Tradesy believes in extending the lifecycle of high-quality pieces and building a sustainable community. Our mission has always been to make luxury fashion accessible to everyone and to encourage all women to invest in well-made items that can later be resold to fund their next dream piece.
For all sellers, we’ve begun creating additional listing categories, which means more possibilities of your items getting discovered and purchased more quickly. We’ll continue to share these tips - more is coming soon! We also will be sharing insights with you to understand how often your items are already being found in searches.
We're continually working to improve your Tradesy experience to make it the best it can be! Let us know if you have any further feedback as we implement this change - the Tradesy team is listening and values your opinion!
Thanks,
Christina O
Team Tradesy
I guess it speaks to the whole high end thing they are trying to achieve.
Hi Cathy,
Thanks for taking the time to give your feedback. We do appreciate you selling with Tradesy, and we can of course understand it’s never fun to pay more, but we’re confident that this adjustment will best serve you in the long run. We’re committed to ensuring that this increase pays for itself with a better selling experience and more sales for you.
Tradesy believes in extending the lifecycle of high-quality pieces and building a sustainable community. Our mission has always been to make luxury fashion accessible to everyone and to encourage all women to invest in well-made items that can later be resold to fund their next dream piece.
For all sellers, we’ve begun creating additional listing categories, which means more possibilities of your items getting discovered and purchased more quickly. We’ll continue to share these tips - more is coming soon! We also will be sharing insights with you to understand how often your items are already being found in searches.
We're continually working to improve your Tradesy experience to make it the best it can be! Let us know if you have any further feedback as we implement this change - the Tradesy team is listening and values your opinion!
Thanks,
Christina O
Team Tradesy
I guess it speaks to the whole high end thing they are trying to achieve.
