Got a survey about my survey

[mupcycledcouture]

Lord. I sent the survey answer and basically told them they were dumb for doing what they are doing. I got the C&P answer from Chistina O that all sellers who are complaining are getting. Then today I got the below.

So am I satisfied that I got a copy and paste answer about the fact that they are raising fees way to much and the customer service is non existant? Nope. I am not.



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Hi Aimee,
Thanks for taking the time to give your feedback. We do appreciate you selling with Tradesy, and we can of course understand it’s never fun to pay more, but we’re confident that this adjustment will best serve you in the long run. We’re committed to ensuring that this increase pays for itself with a better selling experience and more sales for you.

For clarification, our shipping label is an added cost that the buyer pays for at checkout and is not charged to sellers!
Tradesy believes in extending the lifecycle of high-quality pieces and building a sustainable community. Our mission has always been to make luxury fashion accessible to everyone and to encourage all women to invest in well-made items that can later be resold to fund their next dream piece.

For all sellers, we’ve begun creating additional listing categories, which means more possibilities of your items getting discovered and purchased more quickly. We’ll continue to share these tips - more is coming soon! We also will be sharing insights with you to understand how often your items are already being found in searches.

We're continually working to improve your Tradesy experience to make it the best it can be! Let us know if you have any further feedback as we implement this change - the Tradesy team is listening and values your opinion!

Thanks,
Christina O
Team Tradesy
Check out our Help and FAQ pages to learn how to get the most out of your Tradesy experience: www.tradesy.com/help

[chapeaunoir]

I understand what they're doing and why - not crazy about it, but I understand. I just wish they were honest about it - their MarketBabble is like most propaganda - transparent.

[jellybeanscloset412]

I got almost the identical response. Minus the shipping label stuff. I said it takes too long to get paid and mentioned the fee increase.

So my response was geared towards that.

[Deleted]

I got the same survey about my survey,. I ignored it, since there were only 2 choices, and neither fit.