Deleted
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Post by Deleted on Dec 1, 2016 1:49:23 GMT
I know I've seen this problem addressed here before but my search skills fail me.
Background info. DH orders 12 heavy flange bearings with free shipping. Had a note in our box to pick up at P.O. $14.70 postage due. How do I go about getting the money from seller so I can get the bearings released?
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Post by SA on Dec 1, 2016 1:54:31 GMT
Honestly, I think you will either have to:
A. Eat the cost and beg the seller to give you the money (no guarantees and I don't see where eBay will force the seller to pay)
B. Have it returned to sender and order them from another seller when you get your money back
That stinks. Sorry.
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kritter
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Post by kritter on Dec 1, 2016 1:57:16 GMT
Honestly, I think you will either have to: A. Eat the cost and beg the seller to give you the money (no guarantees and I don't see where eBay will force the seller to pay) B. Have it returned to sender and order them from another seller when you get your money back That stinks. Sorry. I would definitely go with Option B. |
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Post by Deleted on Dec 1, 2016 1:59:46 GMT
Not what I wanted to hear of course but I'll return to sender in the morning. Thanks!
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Post by 57roses on Dec 1, 2016 3:22:49 GMT
I'd give the seller a chance to make it right. Send them a photo of the notice with amount due and a deadline to send the postage due. If they don't meet the deadline then allow it to be returned to sender.
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Post by SA on Dec 1, 2016 4:39:54 GMT
I'd give the seller a chance to make it right. Send them a photo of the notice with amount due and a deadline to send the postage due. If they don't meet the deadline then allow it to be returned to sender. This is a great idea. Do you know how long the PO will hold it for? |
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Post by 57roses on Dec 1, 2016 4:41:47 GMT
I think they will hold it for at least 2-3 days
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Post by Deleted on Dec 1, 2016 12:59:20 GMT
The notice on USPS says the item will be returned to sender if not picked up by December 15, so a good two week window there. Hope he comes through and does the right thing.
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Post by Deleted on Dec 1, 2016 14:36:50 GMT
Oh my goodness, he just sent the $14.70 to my Paypal account. I'm in shock but grateful to encounter an upright seller.
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Post by Deleted on Dec 1, 2016 15:00:20 GMT
Glad it worked out. The cynic in me says he is able to offer free shipping by sending everything out at the 1# rate and only occasionally gets caught out so just pays up to the buyers who complain.
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Post by denise15601 on Dec 1, 2016 17:03:59 GMT
Glad it worked out!
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kritter
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Post by kritter on Dec 1, 2016 17:13:05 GMT
Glad it worked out. The cynic in me says he is able to offer free shipping by sending everything out at the 1# rate and only occasionally gets caught out so just pays up to the buyers who complain. That is what I was thinking too. Hoping he won't get caught by any post office along the way. Probably works for him some of the time. |
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Deleted
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Post by Deleted on Dec 1, 2016 19:47:04 GMT
Mystery solved. He sent the items in a padded flat rate envelope. Postmaster said the envelope must maintain the integrity of its shape or it can't be used for flat rate. Nailed it! I feel like this is deja vu all over again!  |
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val2525
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Post by val2525 on Dec 1, 2016 20:18:05 GMT
You can fit anything, any shape in the PADDED flat rate as long as it closes - just like the flat rate boxes. Your postmaster is WRONG. However - that package is wrapped/taped. Did the PO add the shrink wrap or was that the seller's doing?
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Post by Deleted on Dec 1, 2016 20:36:59 GMT
That is the sellers doing. I argued "If it fits it ships" but he was not having it.
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val2525
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Post by val2525 on Dec 1, 2016 21:28:35 GMT
If the seller did all that wrapping/taping, then I can see why the PO didn't allow it as flat rate. It has the appearance of being altered. Also, had the seller not done all the taping, it would have probably torn apart in shipping.
Your seller owes you the $$ whether they like it or not.
WTH didn't they just ship it in a Regional Rate A or medium flat rate box?
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kritter
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Post by kritter on Dec 1, 2016 21:31:52 GMT
Because the padded flat rate is cheaper if they can get away with it.
This time they got caught big time as they should have been.
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val2525
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Post by val2525 on Dec 1, 2016 21:33:42 GMT
I figured that was why. Sad, seller would have come out cheaper in the long run with a Reg A. Oh well. Some have to learn the hard way I guess.
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Post by Deleted on Dec 2, 2016 16:27:43 GMT
This is kind of what I was talking about in my car parts thread. These sellers know what they're doing. They're saving a lot of money doing this.
That's why your seller didn't even hesitate to pay the postage due. No questions, no pictures.
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kritter
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Post by kritter on Dec 2, 2016 16:54:03 GMT
I agree with Dantes.
He knew darn well what he was doing and was figuring he had maybe a 50/50 chance of getting away with it.
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val2525
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Post by val2525 on Dec 3, 2016 3:22:06 GMT
You could always report the seller to their Postmaster  |
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Post by Deleted on Dec 3, 2016 20:07:06 GMT
I like Val's idea.
I've been sorting through the lot of car parts my DH purchased. I have a pallet filled with stuff that I refuse to list because by the time I pay fees, free shipping, and calculate the 10% loss, they're not worth listing. I think we're going to dump them local somewhere in one big lot.
I still have a ton to list, just haven't.
Now if I go in and do what some of these sellers do, I can justify listing. I won't play that game.
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Post by kickitup on Dec 4, 2016 13:52:27 GMT
I didn't know a padded flat rate envelope could even do that! There's a part of me that admires the dude for his nerve.
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Post by Deleted on Dec 4, 2016 17:10:30 GMT
I suggested he use the boxes and he replied they cost too much money and he'd have to remove free shipping. Huh? So yes, he's using PFR envelopes and hoping most make it through without extra charges. Reported.
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val2525
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Post by val2525 on Dec 4, 2016 17:13:43 GMT
The RR boxes would cost him $2-$4 more, max. He couldn't up his price by that much? Some businessman.
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Deleted
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Post by Deleted on Dec 4, 2016 20:15:04 GMT
A Region A box has a weight limit of 15 pounds while a Region B box has a weight limit of 20 pounds, so the above photographed package would only been able to go Region B rate, and depending on the zone, could have been pretty pricey to ship.
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