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Post by somany on Nov 11, 2016 18:19:26 GMT
The shipping label doesn't print. I know I've paid for it as I got the paypal email but when I click on print, it just sits there. Checked my printer and the green light is on and it's connected. There's a link to download Adobe, and since it's a relatively new computer, I decided to click on it in case I didn't have Adobe on this machine. It comes back and tells me I have a newer version of Adobe already installed. Would that keep me from being able to print? Anyone else had an APO shipment recently and have trouble printing? |
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Post by Pantlandia on Nov 11, 2016 18:44:24 GMT
Just a couple of things. When the print dialog box comes up, is the correct printer selected? Do you see your printer icon in the lower right corner at all? If so, can you right click and open the queue to see if there is something in it? Are you able to print the label through PayPal? Are other labels working fine, just happening to the APO? Sorry for the 20 questions, just trying to get a feel of what we're dealing with  |
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Post by Deleted on Nov 12, 2016 0:36:47 GMT
The shipping label doesn't print. I know I've paid for it as I got the paypal email but when I click on print, it just sits there. Checked my printer and the green light is on and it's connected. There's a link to download Adobe, and since it's a relatively new computer, I decided to click on it in case I didn't have Adobe on this machine. It comes back and tells me I have a newer version of Adobe already installed. Would that keep me from being able to print? Anyone else had an APO shipment recently and have trouble printing? Do you have pop-ups blocked? When you click the print button is the print dialogue box opening (where you'd select your printer, paper size, etc)? |
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Post by somany on Nov 12, 2016 2:06:29 GMT
Sorry for posting & running. My DD had her baby Wednesday, and they called wanting me to pick up the other two grandkids.
Other labels printed fine. I've never printed a label through paypal but I can try that. The page with the printer selection isn't even coming up. Don't seen the printer icon in the lower right hand corner.
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Post by Deleted on Nov 12, 2016 3:24:23 GMT
Congrats on the new grandbaby!
If the print dialogue box isn't coming up, it may be a pop-up blocker. I've had that problem before.
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