How do I add my item description for mobile?

[jellybeanscloset412]

Mods please move this thread if its in the wrong place. It can fit into a few categories so I'm just starting here.

I've noticed that in mobile view, under item description on the first page some sellers have a description. Some have a partial description and some have nothing.

(Also I noticed that sometimes Ebay will show the mobile view and other times they show the webpage view when I am on my phone. Anyone know the reason?)

I have either a partial description or nothing. I've run into a bit of trouble lately with one or two buyers because they are not seeing the whole description. I think this is really effecting my mobile sales.

I don't use html or do anything special but I will if there is a way to do it. Well I'm not sure about html.

The only thing I do is center my description. It's all I can think of that would change what shows. Maybe I have to move it to the left more?

Do you have a full description? If so, did you do something to make that happen? Thanks for any help. ( Sorry if this has been discussed. I probably missed it)

[kat]

Are you viewing in the app or the browser? The browser view seems to frustrate me.

[jellybeanscloset412]

I don't have the app so I guess the browser. It usually starts out like it would be on a PC and then switches to the mobile site.

[SA]

I think most people use the app.

Have you tried viewing it that way to see what you get?

[jellybeanscloset412]

Sept 5, 2016 20:08:50 GMT SA said:

I think most people use the app.

Have you tried viewing it that way to see what you get?

I think when it showd me in mobile view that would be the app.

Liz your listings show the full description in mobile view. Do you use html?

( Now I have to go creep on everyones listings, and see who shows what, LOL)

[jellybeanscloset412]

So I just went thru some on another thread. I looked at 10 different sellers.Two other sellers showed the description, 4 showed nothing there and 2 didn't show as mobile.

[SA]

I use Auctiva with the. Most basic template.

[SA]

But I do not center my description.

[jellybeanscloset412]

I'm trying show a picture but I can't get it to upload.

[Desire]

Jelly - here is the page that has the test where you can test your listings to see if they are mobile friendly.

It also has the code to insert on your listings to correct/fix them.

pages.ebay.com/sell/itemdescription/mobilefriendlyguidelines.html

[Deleted]

Thanks for posting that link Desire, I didn't know about it. Even though my listings are just text with some bold/italics (no templates), it said my listings weren't optimized and suggested I add this HTML to the listing:

<meta name="viewport" content="width=device-width, initial-scale=1">

[jellybeanscloset412]

Thanks Desire!

I figured it out. Now to go revise all my listings!

[denise15601]

I keep checking my descriptions on my cell phone and they have been there. I have been removing all of my templates since they tend to make the description off-center.