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Post by unknown on Sept 17, 2015 15:22:43 GMT
Silly buyer didn't pick the cheapest shipping so I wanna switch it from LFRB to regular Priority. I'm trying to use ebay but they won't let me change anything. Is that how they're setup? Or how do I change stuff?
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kritter
Mod Squad
When we lose sight of how we treat animals, we tend to lose sight of our humanity
Posts: 19,932
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Post by kritter on Sept 17, 2015 15:51:18 GMT
I don't think you can change anything on the listing after it is closed. Maybe just print out your label with the correct postage and refund her thru Paypal for the difference. Ignore me if I didn't understand the situation correctly.
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Post by Pantlandia on Sept 17, 2015 16:46:31 GMT
You can't change the listing once it's ended. If the buyer hasn't paid, you can change the invoice to reflect correct shipping method and/or costs.
If they have paid, you can make the changes during the label printing process.
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Post by unknown on Sept 17, 2015 17:23:31 GMT
I tried during the printing process and nope, wouldn't change. I went to USPS to print it.
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val2525
Chaos Manager
Posts: 30,859
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Post by val2525 on Sept 18, 2015 1:14:28 GMT
I use eBay shipping and change shipping all the time. I have standard shipping as the selection on my listings, however, not official priority mail. Wonder if that has anything to do with it?
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Post by kat on Sept 18, 2015 1:33:05 GMT
Maybe I'm not understanding, but when I go to the printing screen, I can change the shipping. A lot of times I switch from padded flat rate to a regional A box if they're nearby or upgrade media to first class, etc.
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Shirley U Geste
Chaos Manager
Cats, cats, cats and more cats!!
Posts: 10,385
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Post by Shirley U Geste on Sept 18, 2015 1:42:35 GMT
I use ebay shipping and change priority options all the time and have never had a problem. A few things I have listed have just priority listed and will change it to a PFR or a RR box if the postage is better. Right in the middle under Carrier is says Service and that box has a drop down arrow on the right side so you can pick a different service. ETA: don't go and get a cup of coffee while you are typing a response or someone else will beat you too it.
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Post by jandsknight on Sept 18, 2015 4:03:10 GMT
I have changed shipping weights & sometimes methods during the label printing process. Sometimes it doesn't "take" the first try. It seems to be about the order in which you do things. Sometimes just changing the weight doesn't work. Then I have to back up some & start over. Change the weight, then change dimensions (add an inch to length & subtract it from width or something), recalculate, save. Then it will print (usually).
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