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Post by frakinfashion on Jun 17, 2015 22:54:17 GMT
Mup, I'm sure you have the answer. When I specify that I'm using my own materials and shipping the stuff myself, do they compensate me for shipping or do I have to build postage into my price?
They sent my stuff live and it's not ready--I'm freaking.
ETA: I think I have to build shipping into the price...
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Deleted
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Post by Deleted on Jun 17, 2015 23:16:27 GMT
You can either build the cost into your price or set your own shipping price at whatever you want. They do take a cut of it just like ebay though. You can also just use their shipping label in which case they pay for it but you absorb the cost of supplies.
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Post by mupcycledcouture on Jun 17, 2015 23:57:47 GMT
Yes, when you enter your listing it will give you an option to enter the shipping cost at the bottom of the listing. Then when theitem shows to buyers, it gives them the TOTAL price, not price + shipping. They will take their 9% off of the total price as well.
For example: item price $10. Shipping cot $2. total price shown to buyer is $12. Tradesy take their cut off the $12. Just be sure you calculate that cost in to your shipping cost.
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Post by frakinfashion on Jun 18, 2015 1:21:41 GMT
It's weird because some of my listings have a shipping charge listed and some have $0 and it can't be changed. My account exec there --Jonathan Millar --said he could turn on "Print At Home" labels which would result in costs being transferred to the buyer. I have a question in to him to see how that works. Are either of you using that?
Obviously I want to print my labels at home, pack and ship from home. But I want the buyers to pay accurate shipping costs. And I'm afraid something will sell before this is fixed as it seems that everything is live.
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Post by mupcycledcouture on Jun 18, 2015 15:39:04 GMT
I always use print at home. Maybe that is why I am able to change my shipping price.
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Deleted
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Post by Deleted on Jun 18, 2015 17:55:24 GMT
I just build the shipping cost into my price and print my label through paypal.
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Post by frakinfashion on Jun 19, 2015 1:05:23 GMT
It's funny that the way they have mixed up my shipping--sometimes taking it from eBay, sometimes not, sometimes letting me change it, sometimes not--I'm using all the strategies you've mentioned. Building it into my price, adding a price for shipping (which is weird since it depends on the buyer's location); I even did one as send me a label to print and one as send me the shipping kit. It's such a pain having to go through 320 listings and updating them.
They did a good job with my jewelry but I can't even get into the listings to change my intimates. My blazers/jackets are stuck in suits so it looks like they are pants suits and you can't change that.
It was quite arbitrary what they transferred over but I'm glad it isn't more than the 320. This is tiring! And while you do it, you can't do new listings.
A good problem to have though, if it ultimately means more sales.
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Post by mupcycledcouture on Jun 19, 2015 4:29:05 GMT
Do you use calculated shipping? Apparently if any of the use calculated shipping, they wont pull that in. It would show as 0
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Post by frakinfashion on Jun 19, 2015 20:36:11 GMT
yep. that would be the problem. but it varies according to category in how tradesy pulled the info. still weird.
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