Can I get this defect removed?

[Deleted]

I am a no returns seller.  I sold a Free People dress and the measurements were in the description.  I received a request to return the dress due to fit and declined the return.  Today I see where she has left me negative feedback stating 'Beware seller does not accept returns'. 

I just took my store off the vacation setting because I needed a break and had to seriously talk with myself into not just chucking it and donating all my inventory to someone else.  Now I'm just irritated. 

[val2525]

I'd respond to the feedback with something like, "Measurements provided/no returns stated in listing".

Then I'd call eBay. It could go either way. A rep could remove it because it's clearly stated in the listing that you don't take returns, or a rep could say it's "The buyers opinion" and leave it.

[treetop]

I'd calmly keep telling the rep that the neg is because the buyer wants something that is not offered in the listing (a return for fit).