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Post by somany on Nov 21, 2022 20:01:40 GMT
Didn't ebay always stop you from using first class if your weight on an item was over 15 oz? It let me use first class on something that weighs 4 pounds, and it sold. Not understanding why it didn't catch it when it always has in the past, I tried listing it again to check it, and sure enough it allowed it to go through.
I called ebay, and the gal was clueless (and she was not ESL). My options according to her--contact the buyer and ask them to pay the difference, which I can do by setting up a dummy listing and charging them the difference (which how the heck would I "ship" that), eat the difference in shipping, or cancel the order. No offer to let ebay know the check is no longer in place.
Ugh.
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kritter
Mod Squad
When we lose sight of how we treat animals, we tend to lose sight of our humanity
Posts: 19,901 
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Post by kritter on Nov 21, 2022 20:10:00 GMT
I don't depend on ebay to allow/not allow anything on a listing. If it is over a pound, I make sure that Priority is the shipping method.
Ebay has never been known for having their ducks in a row so depending on them to catch a weight/shipping method will not end well for a seller.
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Post by somany on Nov 21, 2022 21:19:19 GMT
I don't depend on ebay to allow/not allow anything on a listing. If it is over a pound, I make sure that Priority is the shipping method. Ebay has never been known for having their ducks in a row so depending on them to catch a weight/shipping method will not end well for a seller. Obviously, I did not do it on purpose. Your response is not the least bit helpful. ebay doesn't allow you to purchase a first class label when the weight is 4 pounds so it seems since the coding is there to stop it then, it would also be in place when you create a listing, which I believe it was. Am I wrong and it has never caught it in the past? |
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kritter
Mod Squad
When we lose sight of how we treat animals, we tend to lose sight of our humanity
Posts: 19,901
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Post by kritter on Nov 21, 2022 22:03:31 GMT
Oh my, my apologies.  |
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val2525
Chaos Manager
Posts: 30,780
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Post by val2525 on Nov 21, 2022 22:42:41 GMT
ebay doesn't allow you to purchase a first class label when the weight is 4 pounds so it seems since the coding is there to stop it then, it would also be in place when you create a listing, which I believe it was. Am I wrong and it has never caught it in the past? I don't know if if did or not. I always manually enter the weight and pick the shipping option or used a flat rate of my own making. Sorry. |
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Post by denise15601 on Nov 22, 2022 1:18:32 GMT
I also just automatically choose my own shipping options. The other sites, like Mercari like to choose their own at a high weight.
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Post by somany on Nov 22, 2022 2:20:55 GMT
I also contacted ebay for business on facebook. The gal there understood that there should be a weight check for first class and is sending it to the technical team. She also credited me the difference between what the buyer paid and the amount I paid to ship it (I was able to use a large flat rate box so the difference to me was $11.70). She also said she would let me know what she hears from the technical team.
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Post by Dawn R on Nov 22, 2022 14:03:51 GMT
It won't let me list an item over a pound with first class. I just tried.
Somehow yours got through. I wonder what happened?
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val2525
Chaos Manager
Posts: 30,780
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Post by val2525 on Nov 22, 2022 19:23:16 GMT
Somany, did you maybe use sell similar on that listing and not change the weight in the listing? I know I've done that a time or two.
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Post by somany on Dec 2, 2022 17:20:37 GMT
Somany, did you maybe use sell similar on that listing and not change the weight in the listing? I know I've done that a time or two. The weight was showing the higher weight when I went to ship it so that is what would have been when I listed it. |
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Post by somany on Dec 2, 2022 17:21:25 GMT
It won't let me list an item over a pound with first class. I just tried. Somehow yours got through. I wonder what happened? Dawn, do you use business policies? I do, and I am thinking it has something to do with them--ebay isn't doing the check on them for some reason. I understand you can quit using them, but I don't know how to go about doing that. I need to research it but haven't taken the time to do it yet. |
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Post by Dawn R on Dec 3, 2022 2:26:08 GMT
I do.
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Post by thekloset on Dec 3, 2022 14:45:50 GMT
im revising for the 112,995th time and im doing it on ebay....it seems to have something to do with shipping policies. all of my weights are correct but it seems like all of my ended listings were assigned to first class. that said, i just sold an UNrevised (so unended) blazer and it correctly charged priority. i know they were all correct when listing.
and ebay IS prompting that shipping is INCORRECT when trying to schedule or launch so there is some flag there. the weight is triggering that.
im reasonably sure its something ebay did, not me. |
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