Not getting email sold notices or shipping labels

[Deleted]

The subject line says it all. I used to get the “sold”notices and shipping labels by email but not recently. I checked my junk mail, checked the notifications settings but there aren’t any that I could find for sold items or getting shipping labels by email. And I have not changed my email.  So I’ve done everything I can think of at my end.  I looked for this issue on this forum, couldn’t find anything.  Google the problem and found people talking about this issue with PM back in 2018!  And they haven’t fixed it yet!  It is no doubt a tech issue.  I emailed PM support and got back a scripted response to check my junk mail. 😳 Do they think I wouldn’t have?! The frustrations are that now I must check PM often to see if anything sold, and the fact that I can’t speak to a PM support person by phone.  

Is anyone else suddenly not getting emails from PM?  

[denise15601]

I do get the email notifications, although I have few sales on Posh. I also check the site several times a day (as I cross-post) to check for the typical low-ball offers.

So I can also see if I have any sales.

Did you post this question on the Facebook Posh forums?

[chapeaunoir]

You can post it on Reddit in the poshmark subreddit, as well. I have a problem with my email in that my email client refuses to recognise it, despite my reconfiguring it a number of times, so I just check the site and download labels from there.

[Deleted]

Thank you for these replies. Very helpful.

[somany]

I don't remember how I knew I had an order to ship this morning, but when I went to my email to print the label, I did not find it. I checked my junk and my trash, and it's not in either of those places. It is a legitimate address in a city about 2 hours from me so no worries about shipping it out though.

[chapeaunoir]

I don't know if this is related, but I find comments to sometimes have several hours delay.