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Post by jesmelric on Jun 14, 2021 18:04:35 GMT
Well I just had my first unpaid item under the new process that I was apparently unaware of lol. It seems there's no more resolution center or anything. If four days have passed and the buyer hasn't paid you simply click on cancel transaction and from the drop down menu there is an option for Buyer Didn't Pay. Then you can click on relist. It says the buyer will still receive an unpaid strike, hopefully this is true. It makes it easier because you don't have to file then wait X amount of days for the buyer to pay before you can close it out.
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Post by chapeaunoir on Jun 14, 2021 18:29:32 GMT
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Post by jesmelric on Jun 14, 2021 18:32:47 GMT
Hmm it says I can edit it but then Preferences for items awaiting payment If a buyer does not pay for an item they’ve committed to buy, you can set the transaction to automatically cancel after a selected timeframe, but then it doesn't show an option to do so?
This is the only option Preferences for items awaiting payment
Automatically cancel unpaid itemsAutomatically cancel unpaid items
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Post by chapeaunoir on Jun 14, 2021 19:47:35 GMT
There's a drop down - I've selected 7 days, for an example.  |
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Post by jesmelric on Jun 14, 2021 19:54:43 GMT
There's a drop down - I've selected 7 days, for an example. Mine isn't showing that, I use Firefox, I'll have to try Chrome tomorrow. Thanks! |
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Post by sunsetpainter on Jun 14, 2021 21:10:33 GMT
Mine is showing that. I'm on Firefox. I selected 4 days and to manually relist.
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Post by zoesam on Jun 14, 2021 22:57:08 GMT
Yeah, it was in the Spring Seller Update. Should make things quicker & easier. We'll see if that happens. So annoyed right now b/c they changed the END LISTINGS screen & have made it 1000x worse.
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Post by jesmelric on Jun 14, 2021 23:53:59 GMT
Mine is showing that. I'm on Firefox. I selected 4 days and to manually relist. I finally figured it out, you have to select automatic to see the drop down. Well the earliest it shows me is 11 days, so I think if I have the automatic thing turned off I can do it manually in 4 days as I did this one? |
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Post by Pantlandia on Jun 15, 2021 3:22:38 GMT
They also changed the Saved Seller screen and removed the link to see their items. The link to their store is still there, but otherwise you gotta click on View Profile then See Items.
They also removed the feedback notification section on the seller hub front page. It was in the little section along the top with Unread Messages, Awaiting Shipping, etc. So now you literally have to check your feedback score if you want to see if any was left.
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Post by jesmelric on Jun 15, 2021 17:20:19 GMT
They also changed the Saved Seller screen and removed the link to see their items. The link to their store is still there, but otherwise you gotta click on View Profile then See Items. They also removed the feedback notification section on the seller hub front page. It was in the little section along the top with Unread Messages, Awaiting Shipping, etc. So now you literally have to check your feedback score if you want to see if any was left. I guess for everything they make easier, they have to make two things harder lol. |
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