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Post by zoesam on Dec 11, 2020 18:31:27 GMT
Just an FYI, I tried to Report A Buyer yesterday, for the first time in ages & I got a surprise. First of all, it took a LOT of effort to even find where to do it. It's not in any of the drop downs anymore (I checked 3 different screens), nor was it anywhere on the UPI screen, so I had to do a search of the Help, where I found it. Then when I went to actually do it, they've changed & limited the choices for why to report & a UPI is no longer a reason & there's a note that if the buyer hasn't paid, to just open a UPI. Which of course, I'd already done. I wanted to report her as well, esp since her FB was rampant with sellers saying she hadn't paid. So much for Ebay having seller's backs.  |
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Post by frakinfashion on Dec 12, 2020 4:26:26 GMT
Maybe it's because each UPI generates a strike on her account automatically...?
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val2525
Chaos Manager
Posts: 30,794 
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Post by val2525 on Dec 12, 2020 5:20:58 GMT
That's what I was thinking - maybe eBay can now track UPIs thru the system.
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Post by zoesam on Dec 12, 2020 18:19:36 GMT
Maybe. I still want to be able to draw attn to her, since she has 2 pages full of sellers saying she didn't pay.
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kritter
Mod Squad
When we lose sight of how we treat animals, we tend to lose sight of our humanity
Posts: 19,903
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Post by kritter on Dec 12, 2020 18:55:48 GMT
I don't think Ebay has had seller's backs for a long time and I don't think they kick buyers off for not paying.
Even if they have any repercussions for non paying buyers, the buyers could just open a new account anyway.
I sell like retail stores do. When you buy, you pay immediately and not 2 or 3 days down the road. Instead of sending offers to Watchers or accepting an offer, I go in and lower the price so the buyer still has to pay right away. I do not suffer non paying fools.
I am probably the only one here who limits my time on selling stuff. I list it and I ship it. I don't do any back and forth with potential buyers coaxing them into buying or educating them. I don't make enough from Ebay to deal with all that.
That is the beauty of all this. You have a choice on how you run your business and how much time you want to put into it.
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Post by zoesam on Dec 13, 2020 20:59:26 GMT
It's not worth it for me to do IPR. I have WAY more multiple purchase buyers than I have UPI's. I only get 1-2 UPI's a year. I typically have 2-3 multiple purchase buyers/month. I have no desire to change to IPR. I simply wanted to report the buyer, like we used to be able to.
Which reminds me... I also need to get a call from Ebay b/c my Orders screen says my FVF's were NOT credited, while my email says they were. SO ANNOYING! Yesterday callbacks were taking 114 minutes.
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