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Post by pammyvan on Sept 15, 2020 12:42:56 GMT
I need to complain to people who will understand. I have been looking for item X for quite a while. There are lots of item X but I specifically want one with option Y on it. Finally, I find the X with the Y. Seller has a few of these so they state that you might not receive the one in the photos but it will be very similar. It's in my price range and I have my $25 coupon. Score! Received item X which does not have the Y on it. I ask the seller who replies "None of mine have Y - they all have Z". Then why do use use the Y in the title, picture and description. Seller is being very nice and has accepted the return but ....
Back to the drawing board.
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Post by denise15601 on Sept 15, 2020 14:09:43 GMT
Hate when that happens!
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Post by jandsknight on Sept 15, 2020 15:33:25 GMT
I hope you don't lose your $25.
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val2525
Chaos Manager
Posts: 30,780 
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Post by val2525 on Sept 15, 2020 17:06:56 GMT
Seller has a few of these so they state that you might not receive the one in the photos but it will be very similar.
I refuse to buy an item from any listing that says this. I learned the hard way. That's one lazyazz seller and I refuse to support those kind of sellers.
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Post by pammyvan on Sept 16, 2020 11:08:07 GMT
I know. I am being vague about the item for a reason but I was ok about this listing because the Y was showing in the pic and that's what I wanted.And yes, I expect to lose the coupon. Seller said they would send ma return label yesterday but I did not receive it. Looks like I have to get Ebay into this.
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Post by kat on Sept 16, 2020 19:57:28 GMT
I know. I am being vague about the item for a reason but I was ok about this listing because the Y was showing in the pic and that's what I wanted.And yes, I expect to lose the coupon. Seller said they would send ma return label yesterday but I did not receive it. Looks like I have to get Ebay into this. If you opened a case on eBay, the label should be available to print from the case details page. |
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Post by Emerald_Door on Sept 30, 2020 22:36:36 GMT
If you open a Not As Described case, you'll get a shipping label and a full refund.
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Post by pammyvan on Oct 1, 2020 10:14:23 GMT
The seller paid for the return shipping, gave a full refund and yes, I lost the coupon amount.
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Post by jandsknight on Oct 1, 2020 16:14:51 GMT
Who received the refund?
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Post by Emerald_Door on Oct 3, 2020 14:01:23 GMT
I would try to contact eBay to ask them to reinstate the coupon.
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