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Post by jesmelric on Jul 26, 2020 20:31:10 GMT
Is anyone else having problems printing a label if you add insurance? Mine are all printing fine, but if I try to add insurance it gives me an error message and will not print.  |
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Post by zoesam on Jul 26, 2020 21:00:33 GMT
My labels are printing fine, but I never add insurance. On the few I use insurance on, I purchase my own.
I see you're live in MP, could it have something to do with that?
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Post by jesmelric on Jul 26, 2020 21:16:57 GMT
My labels are printing fine, but I never add insurance. On the few I use insurance on, I purchase my own. I see you're live in MP, could it have something to do with that? I don't use Insurance a lot myself, I haven't in awhile but I wasn't having any problems. I was opted in on the 21st and since then I've tried to print to with insurance and it's just not working. So it sounds like maybe it does have something to do with managed payments? |
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val2525
Chaos Manager
Posts: 30,795 
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Post by val2525 on Jul 26, 2020 23:56:37 GMT
Buy the insurance from Insurepost, after the sale. Solves the label issue.
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Post by 57roses on Jul 27, 2020 13:05:31 GMT
I have signed up for MP but it's not active on my account yet. I added insurance for a package yesterday and it printed fine.
My sister was unable to print an international sale label yesterday from her ipad. She messaged eBay and they suggested she log into eBay using a browser rather than the eBay app, she was able to print it that way.
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Post by jesmelric on Jul 27, 2020 18:37:42 GMT
Buy the insurance from Insurepost, after the sale. Solves the label issue. I've never heard of them, is it a good service? |
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Post by jesmelric on Jul 27, 2020 18:38:29 GMT
I have signed up for MP but it's not active on my account yet. I added insurance for a package yesterday and it printed fine. My sister was unable to print an international sale label yesterday from her ipad. She messaged eBay and they suggested she log into eBay using a browser rather than the eBay app, she was able to print it that way. I was on my computer, I didn't even know you could print from the app lol.
I ended up buying it via paypal and paying a bit more. Rather an inconvenience, I hope they get it resolved.
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val2525
Chaos Manager
Posts: 30,795
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Post by val2525 on Jul 28, 2020 0:20:39 GMT
Buy the insurance from Insurepost, after the sale. Solves the label issue. I've never heard of them, is it a good service? Yes. Same company that provides shipping insurance to several websites. Been around forever. |
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Post by zoesam on Jul 29, 2020 5:39:44 GMT
Buy the insurance from Insurepost, after the sale. Solves the label issue. I've never heard of them, is it a good service? Insurepost is simply the renamed Shipsurance. |
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