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Post by zoesam on Jul 5, 2020 0:41:45 GMT
Anyone else?? It's been weeks & I posted about it once before. I can get to everything fine, make my selections & I can CONFIRM SELECTIONS, but when I click SAVE & REVIEW, it goes back to the SELECT ITEMS page & it doesn't keep my selections. It appears to be timing out, as I get the right screen if I do it super fast & only select a couple of items. The problem is I have 1500 listings & each page shows 200. Even if I only try to put on sale 1 page at a time, in the couple of minutes it take me to select the items, it has (I think this is what's happening) timed out. This never used to happen before, it's a change & it's VERY frustrating b/c I can't run a sale unless I do everything & that's not what I want. So much for my 4th of July sale, I've tried 3 times & I'm so frustrated I could scream! ETA: Pantlandia can you try it when you have a minute? I know you're a techie. Take your time making your selections, like maybe 5 minutes (go get a cup of coffee or something lol) & tell me if it does the same for you? I'm curious if you think it's timing out too? And if you see any workaround? TIA. |
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val2525
Chaos Manager
Posts: 30,795 
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Post by val2525 on Jul 5, 2020 1:02:41 GMT
There used to be a max limit of how many items could be on one sale, seems like it was 600 maybe? Could that be the issue? Have you tried several smaller sale, say 100 each?
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Post by denise15601 on Jul 5, 2020 1:44:35 GMT
I don't think that there is a max, since I put my 1,600 + on sale every night. It has been working fine for me the last few weeks.
Guess that I am just spechul.
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Post by jellybeanscloset412 on Jul 5, 2020 2:14:39 GMT
I was having the same issue. I finally just hit the back button and save/ review again and then it usually works. Once I had to do it twice to get it to work. It is very frustrating!
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Post by Pantlandia on Jul 5, 2020 2:49:40 GMT
Anyone else?? It's been weeks & I posted about it once before. I can get to everything fine, make my selections & I can CONFIRM SELECTIONS, but when I click SAVE & REVIEW, it goes back to the SELECT ITEMS page & it doesn't keep my selections. It appears to be timing out, as I get the right screen if I do it super fast & only select a couple of items. The problem is I have 1500 listings & each page shows 200. Even if I only try to put on sale 1 page at a time, in the couple of minutes it take me to select the items, it has (I think this is what's happening) timed out. This never used to happen before, it's a change & it's VERY frustrating b/c I can't run a sale unless I do everything & that's not what I want. So much for my 4th of July sale, I've tried 3 times & I'm so frustrated I could scream! ETA: Pantlandia can you try it when you have a minute? I know you're a techie. Take your time making your selections, like maybe 5 minutes (go get a cup of coffee or something lol) & tell me if it does the same for you? I'm curious if you think it's timing out too? And if you see any workaround? TIA. I'll see what I find out. I should start a sale anyway. I haven't in a long time. Edited to Add: Are you using the Sale Event + Markdown from the Promotions page in Seller Hub? If you are, are you trying to Select Items or Create Rules Using Categories? |
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Post by chapeaunoir on Jul 5, 2020 4:13:17 GMT
I started a sale yesterday - no problem. About 260 items.
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Post by zoesam on Jul 7, 2020 3:35:26 GMT
Anyone else?? It's been weeks & I posted about it once before. I can get to everything fine, make my selections & I can CONFIRM SELECTIONS, but when I click SAVE & REVIEW, it goes back to the SELECT ITEMS page & it doesn't keep my selections. It appears to be timing out, as I get the right screen if I do it super fast & only select a couple of items. The problem is I have 1500 listings & each page shows 200. Even if I only try to put on sale 1 page at a time, in the couple of minutes it take me to select the items, it has (I think this is what's happening) timed out. This never used to happen before, it's a change & it's VERY frustrating b/c I can't run a sale unless I do everything & that's not what I want. So much for my 4th of July sale, I've tried 3 times & I'm so frustrated I could scream! ETA: Pantlandia can you try it when you have a minute? I know you're a techie. Take your time making your selections, like maybe 5 minutes (go get a cup of coffee or something lol) & tell me if it does the same for you? I'm curious if you think it's timing out too? And if you see any workaround? TIA. I'll see what I find out. I should start a sale anyway. I haven't in a long time. Edited to Add: Are you using the Sale Event + Markdown from the Promotions page in Seller Hub? If you are, are you trying to Select Items or Create Rules Using Categories?Sorry, I just saw this. Yes, using the above & Select Items, not creating rules. Their search does not work well, on that page (& others) so I like to individually select items. |
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Post by zoesam on Jul 7, 2020 3:38:23 GMT
I started a sale yesterday - no problem. About 260 items. If I'm right & I usually am, when it's technical, it's about how quickly you selected your items. How did you select them? Search & then global select? Individually? And about how long would you say it took you to select them all? Also, just for grins, if you selected individually, how many items do you have come up on each page? IIRC, it's an individual setting. Oh & JIC, what browser are you using? I'm using Chrome & have not tried it in other browsers. BUT, I did get it to work if I just select a handful on 1 page & move really fast, so I don't think it's the browser. |
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Post by frakinfashion on Jul 7, 2020 13:48:57 GMT
I did a big sale last night with no problems. I'm on Safari and selected items individually. Did 3 levels of % off. Regardless, denise15601, you ARE spechul. |
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Post by denise15601 on Jul 7, 2020 21:19:45 GMT
I did a big sale last night with no problems. I'm on Safari and selected items individually. Did 3 levels of % off. Regardless, denise15601 , you ARE spechul. Awww thanks, frak! |
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Post by zoesam on Jul 8, 2020 1:25:05 GMT
I did a big sale last night with no problems. I'm on Safari and selected items individually. Did 3 levels of % off. Regardless, denise15601 , you ARE spechul. Hmmm, thank you Frakin. So how long would you estimate between when you begin selecting til you get to the SAVE & REVIEW screen? |
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Post by frakinfashion on Jul 8, 2020 4:27:53 GMT
Well, I have to go through 970 listings so it takes a good bit o' time. Perhaps 45 minutes at least.
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Post by chapeaunoir on Jul 8, 2020 5:36:36 GMT
Does the 500 item limit make any difference (I've never hit that limit, though come close).
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Post by zoesam on Jul 8, 2020 21:18:25 GMT
Well, I have to go through 970 listings so it takes a good bit o' time. Perhaps 45 minutes at least. Hmmm, okay. I doubt mine have been that long, esp the last ones where I just tried it with 1 page of 200. And you did it using the way Jeremy posted above? Sale Event + Markdown from the Promotions page in Seller Hub? And then Select Items? I'm beginning to suspect a browser or Windows update issue, based on what you're saying. I don't do updates & I'm on Win7. Maybe Ebay changed something. But then IDK why it works for me, if I just choose a couple & do it fast. Hmmmm. |
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Post by zoesam on Jul 8, 2020 21:19:29 GMT
Does the 500 item limit make any difference (I've never hit that limit, though come close). Good thought, but no, I'm under the 500. I usually create a 2nd sale when I go over. But in this case, I was trying to do 1 category, so I was way under. |
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Post by frakinfashion on Jul 9, 2020 0:44:59 GMT
Well, I have to go through 970 listings so it takes a good bit o' time. Perhaps 45 minutes at least. Hmmm, okay. I doubt mine have been that long, esp the last ones where I just tried it with 1 page of 200. And you did it using the way Jeremy posted above? Sale Event + Markdown from the Promotions page in Seller Hub? And then Select Items? I'm beginning to suspect a browser or Windows update issue, based on what you're saying. I don't do updates & I'm on Win7. Maybe Ebay changed something. But then IDK why it works for me, if I just choose a couple & do it fast. Hmmmm. Yes. |
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