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Post by somany on Apr 17, 2020 11:59:14 GMT
There is a "Contact us" link at the bottom of their home page, but when you click on it, it brings up a window that is just going to search for an answer on their site. That was not going to cut it because I had already double-checked and seen that my item was not following their stated policy (an item is paid out when it sells a second time). Since the window looked like it was just going to regurgitate what I had already read when I confirmed the policy, I backed out of there and kept looking. Turns out I should have gone ahead and typed my question in because while it does give you stock answer(s), it also asks if the answer(s) answered your question. Below all those possible answers, there is a "contact us" that actually brings up a chat or a place to send an email. Just wanted to document it here for the next time when I've forgotten what I found out this time
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