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Post by labbypaws on Mar 29, 2020 22:59:24 GMT
I had a buyer who wanted to do a BIN for $150 on an item that did not have free shipping. I adjusted the invoice to give her a discount and adjusted the shipping to $0. She is saying there is $17 in fees added onto her invoice. I sent her a photo of the invoice - the copy from my inbox. Is she FOS or is there something wrong with the invoicing system ($17 would have been the total of the shipping and sales tax). I asked her to send me a shot of her invoice.
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Post by kat on Mar 30, 2020 0:09:18 GMT
I wonder if she's not looking at your invoice? I really don't know how that works, but thinking maybe she's looking at the first invoice ebay sends without actually clicking it to see your updated one?
Congrats on the sale.
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Post by labbypaws on Mar 30, 2020 1:14:56 GMT
Thanks. Let me ask her that.
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Post by labbypaws on Mar 30, 2020 1:20:37 GMT
I wonder if she's not looking at your invoice? I really don't know how that works, but thinking maybe she's looking at the first invoice ebay sends without actually clicking it to see your updated one? Congrats on the sale. Thanks. I sure hope so. I sold one recently. This one sold for the same price. I think I have 2 more. I want to get rid of them:) |
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Post by labbypaws on Mar 30, 2020 2:21:23 GMT
I am still arguing with her. I told her to check her spam folder. I told her to see what happens when she tries to pay the invoice (Costco has a confusing invoice that doesn't show the right price until you pay). I told her if she wants to cancel to send me a cancellation request. Then I will block her.
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Post by labbypaws on Mar 30, 2020 2:31:52 GMT
eBay got back to me and said the buyer was a nitwit. The can see the invoice. I sent them a photo shot of the invoice they see and also their response to me.
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Post by Pantlandia on Mar 30, 2020 5:51:04 GMT
Even if she tries to pay what shows as the 'full amount' it should adjust once she goes to the actual payment page.
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Post by labbypaws on Mar 30, 2020 12:49:30 GMT
Even if she tries to pay what shows as the 'full amount' it should adjust once she goes to the actual payment page. I told her that. Ridiculous. Once she does something she will be blocked. |
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