|
|
Post by somany on Nov 23, 2019 4:21:59 GMT
|
|
|
|
Post by kat on Nov 23, 2019 9:10:35 GMT
I work a couple days a week at a box store (they offer benefits for part time in my position) and I often cover breaks for cashiers. People steal all day long and we aren’t allowed to do anything. Most noticeable are people acting as if they are under the influence of something. The next demographic seems to be women over 50.
|
|
|
|
Post by allikat on Nov 23, 2019 22:23:15 GMT
Relating to theft but a slightly different observation. I know in our area they are in the process of phasing in the increased minimum wage, eventually to be $15 and the last time I was in Home Depot there are no more cashiers, all self serve and one person overseeing all the terminals, which I am sure contributes to theft also. One person overseeing 6 to 8 or more checkouts cannot catch everything. DH and I just discussed this the other night that there must be a large increase in theft without cashiers. Smaller scale theft but theft none the less.
|
|
|
|
Post by denise15601 on Nov 24, 2019 1:26:30 GMT
It's the same way at our Lowe's. I was leaving after making a purchase and two men walked right past me, each with a large box of some kind of power tool.
I followed them through the parking lot, wrote down their license number and description of their car. My daughter's BFF is a manager at Lowes, and I texted the incident to her.
Didn't hear back.
When I asked my daughter about it, she said the same thing...no one is allowed to follow or stop thieves.
The next week there was a big meeting with corporate about stopping the rampant theft of the tractors that are left outside overnight since a lot of them have been stolen.
hmmmm. Perhaps outside cameras?? Take out the batteries? Night watchmen??
But what do I know...
|
|
|
|
Post by somany on Nov 24, 2019 2:30:13 GMT
Wow, it's just crazy retail is under attack from on-line sales and now this. Let's hope that as they try to figure out what to do about margin loss, they don't just decide to raise prices but actually do something about the problem. We know from ebay that if you let them continue to get away with it, it will just get worse.
|
|
|
|
Post by kat on Nov 24, 2019 6:11:47 GMT
Wow, it's just crazy retail is under attack from on-line sales and now this. Let's hope that as they try to figure out what to do about margin loss, they don't just decide to raise prices but actually do something about the problem. We know from ebay that if you let them continue to get away with it, it will just get worse. Where I am, corporate seems more concerned that we sell a warranty, sign you up for a loyalty program or credit card. Shoplifters, a floor that hasn’t been cleaned in months and bathrooms grosser than the gas station are of no concern. |
|
val2525
Chaos Manager
Posts: 30,816 
|
Post by val2525 on Nov 25, 2019 19:21:53 GMT
It's the same way at our Lowe's. I was leaving after making a purchase and two men walked right past me, each with a large box of some kind of power tool. I followed them through the parking lot, wrote down their license number and description of their car. My daughter's BFF is a manager at Lowes, and I texted the incident to her. Didn't hear back. When I asked my daughter about it, she said the same thing...no one is allowed to follow or stop thieves. The next week there was a big meeting with corporate about stopping the rampant theft of the tractors that are left outside overnight since a lot of them have been stolen. hmmmm. Perhaps outside cameras?? Take out the batteries? Night watchmen?? But what do I know... Great ideas! Blame corporate greed. They don't want to pay for the solutions. It's easier to bitch after the fact. One retailer I worked for has small stores but often only has one employee on duty. It's hard to watch everyone if you're the only one there and you're helping another client. Corporate didn't want to pay for a second employee during the "slow" hours but bitched constantly about the theft. Sad thing is, a second employee during the "slow" hours would have reduced theft, enabled staff to get new inventory on the floor quickly, which then would have led to more sales, which then would have given corporate the sales they needed to justify the second employee. Also, when they went to the one employee at certain hours, store robberies increased. Fortunately I wasn't store management so I never had to work a shift by myself. Had I, though, and been robbed, I would have sued the company. The other thing was placement of security cameras. In my store, we had one major dead spot where the cameras couldn't film. Guess what was in that spot? Bras, panties, hose and jewelry. Guess what categories had the highest theft rates? Duh. It took corporate management over a year to figure out they needed to move larger, harder to steal items like jeans, coats etc to that dead spot and relocate the tiny, easy to stuff in a purse inventory. We even asked the regional manager multiple times, when the loss control people would come in, if we could rearrange the store. We were told no, it had to match the corporate merchandising plans. Fine. Then install another camera and stop bitching at the manager for something she couldn't control. |
|
|
|
Post by chapeaunoir on Nov 25, 2019 21:04:30 GMT
So often the manager's hands are tied by clueless corporate suits.
Our local liberatarian political gadfly and tax warrior was caught trying to steal an office chair from Office Depot - they have it on camera that he was sitting in a display chair, then started wheeling it along (himself in it) toward the door, out the door, and was headed to his car (the entire time sitting in it) when they nabbed him. The guard snatched away the chair, the thief just smiled and shrugged, got into his Hummer and drove away - no remorse, not even embarrassment. It was all over the news the next day, and people were laughing at him, but he doesn't care. I suspect most shoplifters don't have much of a sense of honesty - they just want to see what they can get away with.
|
|
