Fourth try on importing eBay items to Bonanza

[chapeaunoir]

I re-opened my booth. First thing I saw was a bunch of old Etsy listings. It took 24 hours to get rid of them. 

While that was going on I started importing eBay listings (it said it could be done simultaneously with 'updating' the booth). 

Nothing happened. 

Two days later tried again. It said it was importing 450-odd items out of 753 - I don't have 753 items on eBay, it stalled at 253 items and that was it. 

Two days later I try again - this time it imported ONE item from my eBay store. 

Trying for the fourth time. 

I've read the documentation and it seems pretty straightforward. Is this normal? 

[Pantlandia]

It said it was importing over 2000 of my items, but when it was done it had the correct amount. It takes a full 24 hours sometimes. The first time I did it, most of my items went to a pending status. I had to just delete them all and try again. When I did it a second time, it was fine (even tho it said it was imporating 2000+ items).

When I imported SCM, it went perfectly.

[chapeaunoir]

So far it seems stuck on 253 and has imported only 5 items - I started it up again at 11:00 PM last night to let it run all night. I'll just leave it alone until tomorrow, then.

[val2525]

Does Bonanza have online help you can contact?

[Pantlandia]

When I was having issues, they referred me to the knowledge base, which did not apply to my situation at all. I believe you can open a support ticket somewhere.

[chapeaunoir]

I'm giving it the full 24 hours then will see if I can get any help - either through the knowledge base or support. I seem to be having problems with this kind of thing - I've utterly failed to re-open at Poshmark - they won't let me back into my old account and starting a new one I can't get the web app and the mobile app to sync, so I guess I'll have to contact support there, too. I've been out of town so much I haven't been able to stay on top of these things as much as I'd like, but I'm back for the next two months before I'm gone for a significant spell.