Post by kritter on Oct 30, 2017 21:54:56 GMT
pages.ebay.com/help/policies/buying-practices.html?rmvSB=true
Buying practices policy
Additional information
Acceptable buying practices include adherence to the following policies.
Communications: Your communications with sellers—via email, My eBay Messages or Community discussion boards—should comply with our member-to-member contact policy.
Customs declarations: Asking a seller to falsely declare an item as a gift on a customs form is considered to be encouraging illegal activity.
Bid retractions: We may take action against a buyer if we see a pattern of excessive or invalid bid retractions. You can only retract a bid under exceptional circumstances.
Unwelcome and malicious buying: We consider bidding on or buying an item when you have no intention of completing the transaction, or circumventing a seller's buyer requirements, to be unwelcome and malicious buying.
Fraudulent payments: You must pay for eBay items using one of our accepted payment methods. We encourage sellers to make sure that payment has cleared before sending an item, and to report attempted fraud to us and to the police.
Contact information: All eBay members must keep their account details up to date. We take action when we know that a member has false or missing contact information, or if we can't contact a member because they have an invalid or dead email address.
Buying practices policy
Buying behaviors we don't allow
Not paying for items
Making unreasonable demands
When you bid on or buy an item, you accept the seller's terms as set out in the listing, provided the listing complies with our listing policies. You're entitled to expect that the seller will do what they've said with regards to shipping, payments, and item returns. We know that exceptional circumstances can arise, and we allow you to make reasonable and limited requests. However, we don't require sellers to fulfill requests that are outside of their terms.
We don't allow unreasonable or excessive demands. We also consider using the threat of negative Feedback, low detailed seller ratings, or opening eBay Money Back Guarantee requests as a way to make demands of the seller to be extortion and we don't allow it.
Allowed
Asking to use one of the alternative shipping options specified in the listing
Asking to use a more expensive shipping option to get the item more quickly, and offering to pay the extra shipping cost
Asking the seller if it's acceptable if your payment is briefly delayed due to exceptional circumstances
Asking to return an item according to the seller's return policy
Asking whether a seller will combine shipping for multiple purchases
Not allowed
Demanding a change to the shipping method or delivery location, other than those specified in the listing
Demanding a change to the payment method or timing, other than those specified in the listing
Demanding a partial refund or discount not covered by the original listing or the eBay Money Back Guarantee under threat of negative Feedback, low detailed seller ratings, or opening an eBay Money Back Guarantee request or PayPal Purchase Protection case.
Demanding additional items or services that are outside of what is contained in the listing
Asking the seller to complete the transaction off eBay
Leaving inappropriate Feedback
Abusing the buyer protection programs
Misusing returns
Additional information
Acceptable buying practices include adherence to the following policies.
Communications: Your communications with sellers—via email, My eBay Messages or Community discussion boards—should comply with our member-to-member contact policy.
Customs declarations: Asking a seller to falsely declare an item as a gift on a customs form is considered to be encouraging illegal activity.
Bid retractions: We may take action against a buyer if we see a pattern of excessive or invalid bid retractions. You can only retract a bid under exceptional circumstances.
Unwelcome and malicious buying: We consider bidding on or buying an item when you have no intention of completing the transaction, or circumventing a seller's buyer requirements, to be unwelcome and malicious buying.
Fraudulent payments: You must pay for eBay items using one of our accepted payment methods. We encourage sellers to make sure that payment has cleared before sending an item, and to report attempted fraud to us and to the police.
Contact information: All eBay members must keep their account details up to date. We take action when we know that a member has false or missing contact information, or if we can't contact a member because they have an invalid or dead email address.
Buying practices policy
Additional information
Acceptable buying practices include adherence to the following policies.
Communications: Your communications with sellers—via email, My eBay Messages or Community discussion boards—should comply with our member-to-member contact policy.
Customs declarations: Asking a seller to falsely declare an item as a gift on a customs form is considered to be encouraging illegal activity.
Bid retractions: We may take action against a buyer if we see a pattern of excessive or invalid bid retractions. You can only retract a bid under exceptional circumstances.
Unwelcome and malicious buying: We consider bidding on or buying an item when you have no intention of completing the transaction, or circumventing a seller's buyer requirements, to be unwelcome and malicious buying.
Fraudulent payments: You must pay for eBay items using one of our accepted payment methods. We encourage sellers to make sure that payment has cleared before sending an item, and to report attempted fraud to us and to the police.
Contact information: All eBay members must keep their account details up to date. We take action when we know that a member has false or missing contact information, or if we can't contact a member because they have an invalid or dead email address.
Buying practices policy
Buying behaviors we don't allow
Not paying for items
Making unreasonable demands
When you bid on or buy an item, you accept the seller's terms as set out in the listing, provided the listing complies with our listing policies. You're entitled to expect that the seller will do what they've said with regards to shipping, payments, and item returns. We know that exceptional circumstances can arise, and we allow you to make reasonable and limited requests. However, we don't require sellers to fulfill requests that are outside of their terms.
We don't allow unreasonable or excessive demands. We also consider using the threat of negative Feedback, low detailed seller ratings, or opening eBay Money Back Guarantee requests as a way to make demands of the seller to be extortion and we don't allow it.
Allowed
Asking to use one of the alternative shipping options specified in the listing
Asking to use a more expensive shipping option to get the item more quickly, and offering to pay the extra shipping cost
Asking the seller if it's acceptable if your payment is briefly delayed due to exceptional circumstances
Asking to return an item according to the seller's return policy
Asking whether a seller will combine shipping for multiple purchases
Not allowed
Demanding a change to the shipping method or delivery location, other than those specified in the listing
Demanding a change to the payment method or timing, other than those specified in the listing
Demanding a partial refund or discount not covered by the original listing or the eBay Money Back Guarantee under threat of negative Feedback, low detailed seller ratings, or opening an eBay Money Back Guarantee request or PayPal Purchase Protection case.
Demanding additional items or services that are outside of what is contained in the listing
Asking the seller to complete the transaction off eBay
Leaving inappropriate Feedback
Abusing the buyer protection programs
Misusing returns
Additional information
Acceptable buying practices include adherence to the following policies.
Communications: Your communications with sellers—via email, My eBay Messages or Community discussion boards—should comply with our member-to-member contact policy.
Customs declarations: Asking a seller to falsely declare an item as a gift on a customs form is considered to be encouraging illegal activity.
Bid retractions: We may take action against a buyer if we see a pattern of excessive or invalid bid retractions. You can only retract a bid under exceptional circumstances.
Unwelcome and malicious buying: We consider bidding on or buying an item when you have no intention of completing the transaction, or circumventing a seller's buyer requirements, to be unwelcome and malicious buying.
Fraudulent payments: You must pay for eBay items using one of our accepted payment methods. We encourage sellers to make sure that payment has cleared before sending an item, and to report attempted fraud to us and to the police.
Contact information: All eBay members must keep their account details up to date. We take action when we know that a member has false or missing contact information, or if we can't contact a member because they have an invalid or dead email address.