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payouts
Feb 20, 2018 15:08:28 GMT
via mobile
Post by jellybeanscloset412 on Feb 20, 2018 15:08:28 GMT
How are you dealing with Tradesy payouts? I want to quit but it comes in handy when I sell something. It is usually so much more money than anywhere else. Waiting for 11 days for a Paypal transfer. Sold a new dress and the buyer even messaged me a thank you and they still didn’t release the funds. I know it’s been tossed around but just wondering if anyone changed things? And do you know anyway to move it along?
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Post by chapeaunoir on Feb 20, 2018 20:08:19 GMT
How are you dealing with Tradesy payouts? I want to quit but it comes in handy when I sell something. It is usually so much more money than anywhere else. Waiting for 11 days for a Paypal transfer. Sold a new dress and the buyer even messaged me a thank you and they still didn’t release the funds. I know it’s been tossed around but just wondering if anyone changed things? And do you know anyway to move it along? They seem to be sticking to the 21 day threshold with me. I'm still waiting on the last sale to be released so I can transfer the whole lot at once.
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payouts
Feb 20, 2018 21:46:10 GMT
via mobile
Post by jellybeanscloset412 on Feb 20, 2018 21:46:10 GMT
I emailed them. Anytime I’ve communicated with them though they were very snotty. So I don’t expect anything.
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Post by frakinfashion on Feb 21, 2018 0:58:28 GMT
Every time I've emailed them about it, they just restate their policy about s l o w l y sending money. There's no way I know to make it go faster. But it is infuriating. And I keep waiting for them to go out of business and take our money. I feel like I'm playing musical chairs with them. I think it's best to complain as much as possible.
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payouts
Feb 21, 2018 1:48:38 GMT
via mobile
Post by jellybeanscloset412 on Feb 21, 2018 1:48:38 GMT
I got it. No reponse from them yet.Maybe the email worked or it was a coincidence?
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val2525
Chaos Manager
Posts: 30,830
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Post by val2525 on Feb 21, 2018 6:20:28 GMT
I wonder if they can legally do that?
You could be really snarky and write the CA Attorney General and ask if Tradesy is a) considered a money transmitter under the California Money Transmission Act, and b) if not, how long can Tradesy as simply an intermediary hold funds from the selling party after the sale has been completed? If Tradesy has to apply as a money transmitter, they only have 10 days to process the payments. AirBnB lost their case against CA and had to register as a transmitter. Their service model is similar to Tradesy, so it could be interesting to see what the CA AG office says.
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payouts
Feb 21, 2018 7:43:47 GMT
via mobile
Post by jellybeanscloset412 on Feb 21, 2018 7:43:47 GMT
I wonder if they can legally do that? You could be really snarky and write the CA Attorney General and ask if Tradesy is a) considered a money transmitter under the California Money Transmission Act, and b) if not, how long can Tradesy as simply an intermediary hold funds from the selling party after the sale has been completed? If Tradesy has to apply as a money transmitter, they only have 10 days to process the payments. AirBnB lost their case against CA and had to register as a transmitter. Their service model is similar to Tradesy, so it could be interesting to see what the CA AG office says. Probably not legal. Thanks for the idea Val but it’s not worth the trouble. If it was decent money that would be another story.
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Post by frakinfashion on Feb 21, 2018 15:59:12 GMT
It's bad enough that they keep your money "pending" for a long time after the sale. But okay, at least that has a rationale as they wait to see if the buyer complains or sends the item back. But after you request your money be sent to your bank account or Paypal or whatever, they keep it at least 10 days before they send it and that is unethical and should be illegal.
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Deleted
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Post by Deleted on Feb 21, 2018 17:39:52 GMT
It's bad enough that they keep your money "pending" for a long time after the sale. But okay, at least that has a rationale as they wait to see if the buyer complains or sends the item back. But after you request your money be sent to your bank account or Paypal or whatever, they keep it at least 10 days before they send it and that is unethical and should be illegal. Moreover, when you inquire as to WHY it takes nearly 2 weeks for a money transfer they will BS you back about how transfers take a long time and they have "safety protocol" etc etc, which is such BS. Transfers from Posh and Mercari take 1 business day.
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Post by chapeaunoir on Feb 21, 2018 19:43:29 GMT
I think they're robbing Peter to pay Paul.
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Post by frakinfashion on Feb 21, 2018 22:30:22 GMT
Yes, thus the musical chairs. Where will your money be when the music stops?
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Post by sunsetpainter on Feb 22, 2018 15:38:20 GMT
I gave up on Tradesy a while ago. Never had good luck there anyway and the last time something sold it took nearly 3 weeks to get my money.
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payouts
Feb 22, 2018 19:54:19 GMT
via mobile
Post by jellybeanscloset412 on Feb 22, 2018 19:54:19 GMT
I gave up on Tradesy a while ago. Never had good luck there anyway and the last time something sold it took nearly 3 weeks to get my money. It’s almost double that now.
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Post by sunsetpainter on Feb 22, 2018 20:33:54 GMT
Yikes!
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Post by frakinfashion on Feb 22, 2018 22:07:14 GMT
I can't give up on it as I have sold some high $ items there. Anyway, I consider every sale a victory and a miracle so I don't want to give up the opportunity.
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Post by frakinfashion on Feb 22, 2018 22:15:19 GMT
Okay, so I just wrote them this email and should get the claptrap response back soon. But I think all of us should write and advise others to write so that they get sick of dealing with this problem and do something.
"I've requested my last payout on Feb 7 and it is still not in my bank account today Feb 22. This is a chronic problem with Tradesy and you should know that I have seen it brought up and discussed on off-site internet seller groups. There is no reason it should take this long as Paypal, Etsy and other sites only take a day or two. See the request below. You really need to fix this problem as it is affecting your reputation. Please respond."
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Post by frakinfashion on Feb 24, 2018 0:36:56 GMT
So, after they got my email ( they waited a day to respond) the rep says it takes "7 or more business days" to get your money, depending on your bank. They she says she looked and the money I requested on Fed 7 is there. So I look, and lo and behold, it is suddenly there TODAY, along with the payment request I made a couple of days later (I don't let my released money sit there). So they can move it faster as suddenly they moved both requests over to my bank. My bank is a major bank and it doesn't take them long to post it. Really. I have another request inn so we'll see how long this takes. If you are a squeaky wheel with them, suddenly your money appears in your bank. Just saying.
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Deleted
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Post by Deleted on Apr 3, 2018 23:27:22 GMT
With their delayed payouts and 20% commission, I am surprised Tradesy is actually still in business! They are terrible to their sellers. I hardly sold a thing on there last year, this year not worth the effort.
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Deleted
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Post by Deleted on Apr 4, 2018 21:13:00 GMT
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Deleted
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Post by Deleted on Apr 4, 2018 22:20:14 GMT
"...an in-home service that pairs customers with highly-trained stylists to organize their closets, edit their wardrobes and provide personalized styling services."
In other words, another service for spoiled rich girls. Bleah.
I just wrote Tradesy an email similar to yours, Frakin. I added that when I sell on ThredUp and Poshmark they transfer the funds right away. I'm not going to bother listing on Tradesy anymore, it's just not worth my time.
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kritter
Mod Squad
When we lose sight of how we treat animals, we tend to lose sight of our humanity
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Post by kritter on Apr 4, 2018 22:48:21 GMT
And how many of those spoiled rich girls have even heard of Tradsey much less shop there.
Why would they buy used clothes if they have the coins to buy new at any store they want.
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Deleted
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Post by Deleted on Apr 5, 2018 2:13:02 GMT
Exactly. The clientele who can afford 'personalized styling services' and have closets large enough to be edited aren't shopping secondhand.
I really believe there's a market for this type of services for women who aren't rich, skinny and young (or rich and skinny enough to dress like they're young). I just haven't figured out how to market to them/us yet...
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Deleted
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Post by Deleted on Apr 5, 2018 3:17:37 GMT
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Post by chapeaunoir on Apr 5, 2018 8:17:49 GMT
Exactly. The clientele who can afford 'personalized styling services' and have closets large enough to be edited aren't shopping secondhand. I really believe there's a market for this type of services for women who aren't rich, skinny and young (or rich and skinny enough to dress like they're young). I just haven't figured out how to market to them/us yet... I think that may be because we're able to do it ourselves...by necessity. Those who are not rich and/or skinny generally have to be pretty inventive because you can bet the fashion industry doesn't care much. I'll always go for crowdstyle before I allow some boring stylist to 'edit' my wardrobe and try to turn me into some suburban matron clone. Bleh.
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Deleted
Deleted Member
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Post by Deleted on Apr 5, 2018 16:04:39 GMT
Just got this response from Tradesy:
Thank you for being a Tradesy member. I can definitely understand your concern and feelings around our transfer timing. I was able to pull up your account and I see that it's been 7 business days since you initiated your transfer.
Transfers take 7 business days or more to process after withdrawing from your Manage Payouts page. Depending on your bank, there may be an additional short delay before funds appear in your PayPal, debit card, or checking account (ACH).
Since there’s been a delay, we have expedited your transfer. Depending on your bank, your funds will be deposited into your account within 1-2 business days from today.
Please know, the security of your earnings is our top priority. Due to recent data breaches across the Internet, we use this time to conduct increased safety checks — but rest assured, we’re working hard to ensure you get paid as quickly and safely as possible.
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val2525
Chaos Manager
Posts: 30,830
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Post by val2525 on Apr 6, 2018 6:41:19 GMT
I call BS. PayPal and my bank manage to transfer funds in 24-48 hours.
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Post by frakinfashion on Apr 6, 2018 15:26:22 GMT
Yep. And if it can be expedited once, it can be expedited every time, like everybody else. It's important to keep complaining to these folks. What they are doing is unnecessary and unethical.
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payouts
Jul 1, 2018 0:00:34 GMT
via mobile
Post by jellybeanscloset412 on Jul 1, 2018 0:00:34 GMT
I guess I'm calling it quits on Tradesy. I've been waiting 16 days for a 36 dollar payment! I emailed and they said they would expedite it but still nothing. This time the rep said it takes so long because there is heavy security issues. First time I ever heard that. Security issues for 36? It stinks but I have to cut my losses. I stopped selling on Etsy too. That was another worthless time suck. But I liked selling there. But I gotta go where the money is.
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Deleted
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Post by Deleted on Aug 3, 2018 1:36:30 GMT
I finally messaged Tradesy to find out WTH was up with payouts taking so long. Can you tell me why payouts are taking so very long lately? I have items that were delivered almost 2 weeks ago and my funds are still not available yet. Not to mention it takes almost 10 days from requesting a payout to seeing it in my paypal account. I've stopped listing anything new on your site and won't until this changes. I sell on eBay, Poshmark & Thredup and don't have any issues getting paid by those companies. I've been with you for years and hate to say goodbye, but this is becoming intolerable.
Their response: Hi Stephanie,
�Thank you for taking the time to review your recent sales and provide this detailed information regarding the release of your funds.
��I completely understand your frustrations -- we are aware that you have been a seller with Tradesy for quite some time and have completed many sales within this timeframe, and have experienced all the changes that Tradesy has undergone recently (from commission raises, to minimum commission rates for lower-priced items, to payout timelines, etc.)
I know that the frequent changes and new policies often make sellers feel as if they are either no longer protected or are being pushed out of our marketplace. I want to assure you that in no way, shape, or form is this our intention.��We absolutely appreciate your business and the time you take to ensure that all your sales and communication are conducted thoroughly as a seller on our site. I do want you to be aware that while multiple sales have had their funds held longer than the return window, your closet is not being targeted. I know that it seems unlikely given the percentage of sales our algorithm is built to select, but the reason for certain funds being held up is in no way a reflection of your status as a seller. We definitely do not want you to feel like you are being punished for some inexplicable reason, but unfortunately, this also means that I'm not able to guarantee that your future sales won't experience similar wait times. Since these sales are indeed selected randomly, there isn't anything I can do to ensure they won't occur.
��I know that you would ideally like to receive a clear, concise answer as to why the funds are seemingly arbitrarily held. However, our policy does state that Tradesy can hold funds for up 21 days from delivery at any time. I know that many high-priced designer goods known to have been replicated are high risk, so the funds may be held to ensure all authenticity concerns. Although the price points for your particular sales are lower, I do want you to be aware that these holds are done automatically by our system.
Unfortunately, I am not privy to the details of the algorithm or as to the reason behind these particular holds. These factors are determined and shifted by our engineers, and I have on control over the way the algorithm selects items, nor do I have control the hold on your funds within your account. In the past, we were able to release funds early for sellers based on certain factors. However, many of the changes you are witnessing on Tradesy is due to a technological change within our system. Our new system is actually set up so that we are no longer able to release funds early or ahead of time, based on the algorithm set in place.
��I understand that this may not be the answer you are looking for and that you may still choose to close your account in the future. I know that it's not ideal, but I do want you to be aware that with our system's changes, moving forward you should anticipate the funds being held longer than they may have been in the past. As our company grows we will continue to make changes that we believe are best for the business and helps us to protect both buyers and sellers.��Again, I apologize for all the trouble and for the fact that you have felt targeted on our site. I can imagine how discouraged or frustrated you must feel, and am so sorry for the stress that these holds have caused you.
We absolutely do not want you to feel that you are being singled out, and it's important to us that you know that we are not holding your funds as some sort of punishment.
If you would like to me to take a look into your more recent sale, please respond with your email address. I hope that I was able to help answer some of your questions or concerns, and that you are able to have a great rest of your day!
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Post by chapeaunoir on Aug 3, 2018 1:48:12 GMT
This made me check my Tradesy account (I sell so little there that I don't check enough). I find this: Funds promised June 21 are not released YET? What kind of 'inspection hold' does one need for Beppa - no one fakes Beppa! Looks like I'll need to email, too.
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