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Post by Emerald_Door on Nov 22, 2021 0:03:15 GMT
A buyer bought two items, paid separately, and demanded a refund of the postage since I'm shipping them together. I can't find how to do that.
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Post by Pantlandia on Nov 22, 2021 0:42:59 GMT
One one of the listings click on the title to bring up the listing itself. There should be area at the top with an option to View Order Details. Click on that, scroll down to Other Options and click on Send Refund. Select the reason (shipping discount) and the amount, review refund and submit.
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Post by Emerald_Door on Nov 22, 2021 0:58:24 GMT
Thank you! That was a big help. (A lot of time and effort for a tiny refund.)
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