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Post by deltas*delights on Feb 17, 2021 23:30:53 GMT
We are in the middle of a pretty bad winter storm here and the mail hasn't ran for two days. I got a warning from PM already to ship. I commented on the 2 buyers to let them know of the delay. Anything else I can do?
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Post by chapeaunoir on Feb 18, 2021 1:27:26 GMT
I would write to PM about the weather delays. Go to your solds, click on the "sold" and then 'delayed shipment' - you can do that on both orders.
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Post by deltas*delights on Feb 18, 2021 1:49:57 GMT
I would write to PM about the weather delays. Go to your solds, click on the "sold" and then 'delayed shipment' - you can do that on both orders. There's really nothing to do after I click "delayed shipment". It just gives this popup. Can't ship this order on time? We expect our sellers to ship within 2 days. However, if you need more time, please inform your buyer of the delay by commenting on the listing and tagging them. You can tag a user by typing the @ symbol before their username e.g. @username. What to expect? Your buyer will be able to cancel the order 7 days after order placement, so we highly recommend staying in close communication prior to shipping your item. Additionally, all orders that remain unshipped after 21 days will be automatically cancelled. As long as your buyer is aware of the delay, please disregard any future automated shipping reminders. |
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Post by chapeaunoir on Feb 18, 2021 8:10:03 GMT
OK, I downloaded the label first, so that may have been it. Can you simply download the label, pack the item and get it to the PO, or are they closed?
Sounds like, though, your communicating with the buyer should do it, and they give you lots of time.
There's a reason I sell more on Poshmark these days rather than eBay.
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Post by deltas*delights on Feb 18, 2021 22:24:16 GMT
Heard from Posh. I don't know which "one" they are talking about though, there are 4.
They all have been printed out. 2 have been sitting in my mailbox since Saturday.
Hi Ronda,
Thank you for taking the time to write in! We are sorry to hear that you have been affected by the extreme weather conditions. Please disregard any future shipping reminder emails you may receive as they are sent automatically and cannot be stopped. We sincerely apologize for this inconvenience.
We wanted to let you know that we have informed the buyer of the delay! Please keep in mind that the buyer can still cancel the order at any time, 7 days after order placement. Additionally, all orders that remain unshipped after 21 days will be automatically cancelled.
Our main concern is your safety! If you are unable to move forward with this sale, we completely understand. To cancel an order, please go to the order screen and tap on “Problems/Order Inquiry”. The next screen will allow you as a seller to cancel the order.
Poshmark is sending well wishes your way and stay safe!
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Post by chapeaunoir on Feb 19, 2021 3:14:59 GMT
I'm pretty sure they would have contacted everyone. They're pretty good with this sort of thing.
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Post by deltas*delights on Feb 21, 2021 3:34:53 GMT
I'm pretty sure they would have contacted everyone. They're pretty good with this sort of thing. I wrote all my buyers and all but 1 responded. Hopefully the mail will be running Monday. It's supposed to be in the 40's tomorrow. UPS and Fex Ex are both not running. We have been waiting on packages that were supposed have been delivered on the 14th. We dropped 2 in the mailslot that would fit but they haven't been scanned in, so I guess no one is even working at the PO. |
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