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Post by sunsetpainter on Jan 11, 2020 15:55:17 GMT
I accepted an offer on an item yesterday, but I never got the email notice and it's not showing up under orders, so no shipping label. I can't see anywhere that she cancelled the order either. What should I do? Thanks!
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Post by Pantlandia on Jan 11, 2020 16:27:12 GMT
I don't see anything in your sold items from yesterday. Is it showing up as an active item still? Nothing in your eBay messages?
Scratch that, I'm an idiot. This is on Poshmark.
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Post by somany on Jan 11, 2020 17:07:41 GMT
I would hazard a guess she doesn't have a payment method set up, but I don't know if that's even possible. If it is possible to make an offer without a payment method, you would just need to wait until she gets it set up.
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Post by RetroMonde on Jan 11, 2020 17:15:34 GMT
I had something similar happen but received a message from Posh that there was a problem with the buyers payment. The order never did get completed.
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Post by sunsetpainter on Jan 11, 2020 17:20:59 GMT
Through a series of convoluted clicks, I figured out that there is a problem with her payment. I just wish they would have let me know!
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Post by chapeaunoir on Jan 11, 2020 21:39:57 GMT
If there's a problem it comes up in a little yellow box and says the item will still be available for purchase, so if don't see it and click out, the message is lost. Sometimes the problem is cleared right away and other times it takes a while. Once in a while the individual ghosts, but not that often.
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Post by denise15601 on Jan 12, 2020 3:05:38 GMT
Glad that you figured that out! I got an email today on my Kidizen account that someone put a jacket into her cart. I wanted to send her a lower offer, and can't find it now! So maybe it was a mistake.
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