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Post by RetroMonde on Jun 12, 2019 16:14:58 GMT
I dropped 4 Posh packages at my post office Monday afternoon. 3 got scanned but one didn't. I got a final 'why haven't you shipped' notice this morning so I left a message for the buyer that I hope he sees; he's a newb with one item for sale. What happens if the package doesn't scan? Or if he doesn't know to accept the package on Posh?
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Post by chapeaunoir on Jun 12, 2019 19:39:01 GMT
Did you tick "shipped but not tracking" in the order page? It's under "Problems/order inquiry" - I did that when I had a package not track. It was finally scanned at delivery.
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Post by RetroMonde on Jun 13, 2019 3:27:33 GMT
Thanks Chap- I didn't see that option. I'll do that now.
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Post by RetroMonde on Jun 15, 2019 3:31:14 GMT
The package still hasn't scanned! I know I counted the 4 bags and a box when I set it all on the end of the counter at the PO Monday. But there was a gal standing near me and I got a weird vibe as I left. Do people ever grab packages off the counter as they leave? I've NEVER had this post office fail to scan a package before. The buyer did contact me and will let me know when it arrives. Ugh!!
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Post by chapeaunoir on Jun 15, 2019 18:53:22 GMT
I had a package stolen from a post office once (I'm convinced of it - they had terrible security and the trolley was near the door, though). Outside of that they've always eventually been scanned at delivery. The only time it wasn't and I had to contact a (fortunately honest) buyer was on Tradesy, and their labels are rubbish. Stupid .gif files that scanners often don't pick up.
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Post by chapeaunoir on Jun 16, 2019 4:40:19 GMT
RetroMonde - do you do the three-step mailing notification? I just remembered - that helps a bit just to establish mailing.
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Post by somany on Jun 17, 2019 2:50:25 GMT
I do worry about packages when I just put them on the counter. The main PO I use has only one counter person and it’s not unusual for her to not be at the counter when I get there, drop my stuff off and leave. The other PO has lots of space between the counter folks and where we drop off the packages. The closest employee couldn’t possibly keep an eye on it while helping customers.
I would think they have security cameras though, so maybe you could check with them about taking a look at footage, if it’s worth it to you.
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Post by RetroMonde on Jun 17, 2019 2:59:19 GMT
Thanks! It's not an expensive item; I know Posh will refund the buyer if it doesn't show up but it's my first package lost like this and on Posh. If it was stolen off the counter I hope the thief is properly disappointed when they discover they stole a cashmere scarf on a 98 degree day, lol!
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